Pureguilt strives to offer excellent customer service to every client. High quality products are our pledge and to make you happy is our goal.
Pureguilt has a 30-days returns policy. Return it within 30 days of receiving it, and we will refund your entire purchase price minus any shipping charges.
Just fill out the form at the contact us page with your name and the order number found on your invoice, with a simple explanation.
We will then note the account, and all you have to do is ship it back to us and within 15 days we will issue the refund back to your original payment method.
It is your responsibility to return the items to us. This needs to be done promptly at your cost.